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Landmark EU Ruling Confirms Players Can Sue to Reclaim Losses from Unlicensed Operators

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Yagmur Canel
Content Manager
Updated:
Reading Time: 4 minutes

In a decision that has sent shockwaves through the international iGaming industry, the Court of Justice of the European Union (CJEU) has issued a definitive ruling regarding the legality of cross-border gambling services. The court has confirmed that EU member states possess the authority to prohibit gambling services offered by operators not licensed within their specific borders, even if those operators hold a licence in another EU jurisdiction. Crucially, the ruling establishes a legal pathway for players to sue these “offshore” companies to recover their lifetime gambling losses.

The case, which primarily involved Lottoland but carries implications for all secondary lottery and online casino operators, clarifies years of legal ambiguity. For over a decade, many operators argued that under the EU’s principle of “freedom to provide services”, a licence in one member state (such as Malta or Gibraltar) should allow them to operate across the entire Union. The CJEU has now firmly rejected this “one-licence” philosophy, favouring national sovereignty and consumer protection.

EU flag waving on a flagpole in front of a building.

EU Court Verdict on Case C-440/23: National Sovereignty vs. Cross-Border Gambling Licenses

The original source from the Court of Justice (Case C-440/23) emphasises that member states are entitled to restrict or ban gambling services to combat addiction and prevent fraud. The court ruled that national legislation requiring a local licence is compatible with EU law, provided the restrictions are applied consistently and proportionately.

This ruling acts as a major reinforcement of a previous legal trend. Earlier this year, the industry watched closely as the CJEU addressed the Tipico Malta licensing restitution case, which initially signalled that the “home country principle” would no longer protect operators from the civil laws of the country where the player is located. The latest ruling goes a step further by validating the nullification of gambling contracts.

A “Green Light” for Massive Restitution Claims

The most significant takeaway for the industry is the civil liability aspect. Because the court ruled that operating without a local licence is a violation of national law, any contract entered into between the player and the unlicensed operator is considered “null and void”.

In legal terms, if a contract is void, it is as if it never existed. Therefore, money transferred from a player to an operator must be returned. This has opened the floodgates for litigation across Germany, Austria, and the Netherlands, where thousands of players are already organised in class-action-style lawsuits to reclaim losses dating back years.

Legal experts suggest that operators who functioned in the “grey market” (offering services before local licensing regimes were fully established) are most at risk. This ruling effectively removes their primary defence, that they were acting legally under EU law, leaving them vulnerable to billion-euro restitution demands.

The Impact of the CJEU Ruling on Offshore Gambling Accounts

The reach of this ruling extends beyond just the gambling operators. If the activities are deemed illegal under national law, the financial transactions associated with them are also scrutinised. We have already seen the beginning of this trend with the CJEU ruling on offshore gambling account freezing, which granted national regulators the power to block and seize funds linked to unlicensed wagering.

With the latest judgement, national courts are now emboldened to order the seizure of assets from operators who refuse to pay restitution orders. This creates a precarious situation for operators based in jurisdictions like Malta, which previously passed “Bill 55” to protect its domestic industry from foreign court orders. The CJEU’s stance suggests that such protective measures may eventually be found in conflict with overarching EU law and the principle of mutual recognition of judgements.

The End of Grey Markets? Why EU Member States Can Now Ban Unlicensed Gambling

For years, the European gambling market existed in a state of tension between local regulators and international giants. Many operators chose to ignore local bans, betting that EU law would eventually shield them. The CJEU has now effectively ended that gamble.

Key impacts of the ruling include:

  • National Sovereignty: Member states have the final say on who operates in their digital space.
  • Consumer Empowerment: Players are no longer seen as “violating the law” by playing on these sites; instead, they are viewed as victims of an illegal contract.
  • Economic Risk: Estimates suggest that total potential claims across Europe could exceed several billion euros, threatening the solvency of some mid-sized operators.

Future of iGaming in Europe: Navigating Local Licensing After the CJEU Restitution Ruling

In the wake of this decision, operators are expected to pivot toward “hyper-localism”. The era of a single .com hub serving the entire EU is rapidly closing. Companies must now secure individual licenses in every market where they have a significant player base or face the very real threat of seeing their profits wiped out by retrospective legal claims.

As national courts begin to apply this CJEU precedent, the industry expects a surge in litigation. Operators will likely seek settlements to avoid public court battles, but the sheer volume of “void” contracts means the financial toll will be historic. For the first time in the history of online gambling, the “house” may actually lose, not to a lucky spin, but to the gavel of a judge.

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